Through the use of AI and targeted marketing, banks can drive greater revenue through their digital banking platforms.

With fraud at an all-time high, banks should develop a centralized fraud-prevention strategy in response.

To retain and grow relationships with small business clients, banks will need to expand their services.

Open API platforms enable banks to integrate third-party services, which can add more value for customers.

Strategic partnerships with fintech firms could help banks achieve diversification in the loan portfolio.