Despite major advances in technology, operations teams are still manually validating data after core conversions and software updates.

Artificial intelligence can expose gaps in institutions’ technology and systems, but it can also help fill them.

Recently introduced consumer AI agents are already making purchases on behalf of humans, and industry experts say they will soon be doing their banking too.

Coexistence offers a pragmatic path for financial institutions to modernize safely, de-risk transformation and deliver fast return on investment without paralyzing digital strategy.

More financial institutions are giving their customers the ability to log in without a password, which can greatly reduce losses caused by fraud.