The potential of pay by bank to disrupt the card payment value chain is clear.

Kyall Mai, chief innovation officer at Esquire Bank, joins Reinventing Banking to share how the bank’s year-long AI experiment has gone and why the marketing team is the perfect test case to use artificial intelligence in a financial institution.

Financial institutions can’t afford to overlook the strategic connection between payment operations and deposit retention.

The future of payments isn’t just about keeping up with innovation; it’s about staying ahead.

What should banks do now that the Trump administration is promoting crypto?

The ease of FedNow could revolutionize the payments landscape, offering a significant opportunity for banks.

By streamlining operations and investing in knowledgeable staff, financial institutions can drive growth and deepen customer relationships through their home equity offerings.

Banks can quickly improve the customer journey by removing friction and creating consistency across service channels.

Focusing on niche markets and strategically implementing technology can help financial institutions build stronger client relationships.

To attract and keep small business clients, banks should put digital payments front and center.