What Money Movement Means for Deposits
May 2, 2023 Strategy Technology Trends
Depositors can move money faster than ever before, so bank leaders should consider creative strategies for holding onto significant clients.
Advancing Toward Operational Excellence Faster
April 25, 2023 Strategy Technology Trends
The cost of banks not moving toward operational excellence could be a loss of market share, more customer churn and a higher rate of staff attrition.
Maximizing Digital Statements
April 20, 2023 Strategy Digitization
Banks can add value to monthly account statements, even in a digital-first environment.
Strategy Before Structure
April 18, 2023 Strategy
Too often, banks work with vendors without first considering whether their products actually fit into the institution’s larger strategy.
A Diamond in the Rough
How can banks uncover “diamonds in the sand” through data collection?
Should You Sell to a Bank?
January 11, 2023 Strategy Partnerships
Venture capital funding is fizzling. For fintechs seeking bank buyers, here’s what to consider.
Evaluating Digital Banking In 2023
December 30, 2022 Strategy Digitization
To drive greater revenue via digital channels, bankers could invest in data and platforms that will provide flexibility in the future.
As Economic Uncertainty Looms, Control What You Can Control
December 21, 2022 Strategy Partnerships
Bankers can respond to macroeconomic conditions by investing in automation, improving their business processes and ensuring their staff have the correct skills.
Renew, Recharge and Reassess Customer Service
December 13, 2022 Strategy Customer Service
Banks have a unique opportunity to explore how they can deliver a more personalized experience for customers.
When Your Bank Client Disappears on You
December 7, 2022 Strategy Partnerships
Here’s why bank-fintech partnerships stall and what to do about it.