Many banks and credit unions opting to use Microsoft’s generative AI tool are seeing productivity gains, but experts say they can go further.

Institutions that carefully balance governance, integration, and autonomy will be best positioned to adopt the technology safely and effectively.

Banking is entering a new era, and the institutions that will lead the next decade are those embracing intelligent banking.

U.S. financial institutions tap into data quality to address the surge in fraud combining real, stolen and fake data.

In an era when younger consumers are more likely to spread their relationships across multiple providers, being the home base for the family has real economic value.

In an era of voice cloning and deepfakes, relationship banking promises to get trickier for community banks and credit unions.

Experts warn financial institutions that ignore advancements in fintech do so at their own peril. But just how imminent are the consequences?

A practical guide for community financial institutions to get more out of their data, with a simple three-step framework and checklist leaders can apply immediately.

To stay relevant and competitive, banks need to deliver seamless digital experiences that feel as personal as in-person service.

It might be hard for small banks and credit unions to charge for data access, but they can lean on their strengths.