The economics that made free checking viable for decades have changed. Institutions still betting on the old model are protecting a product instead of a relationship.

Generative artificial intelligence tools could reinvent how customers interact with their financial institutions, potentially becoming their primary access point.

Bankers at the Bank C-Suite Summit said they know AI tools are important, but some are finding it difficult to identify the best ways to deploy them.

Often considered a mere operational function, receivables should be reframed as a growth and risk management priority.

A new series from FinXTech explores how banks are solving technology problems.

Banks that provide meaningful advice, credible expertise and trusted relationships in life’s critical moments can build lasting loyalty with Gen Z.

Agentic artificial intelligence is emerging as a strategic lever, automating the high-volume workflows that drain operations teams and limit growth.

Community financial institutions can use digital tools to stem the loss of deposits as money moves from baby boomers to millennials and Gen Z over the next 20 years.

In a recent FinXTech webinar, experts broke down what these digital assets are, and how they can help keep deposits in the traditional banking system.

Many banks and credit unions opting to use Microsoft’s generative AI tool are seeing productivity gains, but experts say they can go further.