Kyall Mai, chief innovation officer at Esquire Bank, joins Reinventing Banking to share how the bank’s year-long AI experiment has gone and why the marketing team is the perfect test case to use artificial intelligence in a financial institution.

“Know Your Business” isn’t just a compliance obligation, it’s a competitive advantage.

Financial institutions can’t afford to overlook the strategic connection between payment operations and deposit retention.

The pressure to comply with data retention and consumer privacy laws complicates banks’ ability to hold the right data for the right amount of time.

Financial leaders who want their employees to use artificial intelligence more are setting goals to drive adoption and offering training on how to use it.

Why would a bank’s customer service representative ask for a code the bank has instructed customers never to share? Security experts discuss some vulnerabilities of multifactor authentication and what institutions can do about them.

As banks change, their demands for core providers are changing. Trey Maust joins the Reinventing Banking podcast to discuss findings from the American Bankers Association’s 2024 Core Platforms Survey.

Forward-looking institutions are rethinking fraud prevention, shifting from detection to real-time, risk-aware decisioning.

Community financial institutions increasingly need to prepare for the sale of the fintech firms that serve their needs.

The future of payments isn’t just about keeping up with innovation; it’s about staying ahead.