To drive greater revenue via digital channels, bankers could invest in data and platforms that will provide flexibility in the future.

Embedded banking is a way that banks can form stronger relationships with their small business customers by providing a modern, digital experience and streamlined operations.

Bankers can respond to macroeconomic conditions by investing in automation, improving their business processes and ensuring their staff have the correct skills.

Banks that help small businesses pay and get paid can gain a competitive edge.

Small businesses need financial partners that understand their challenges while being nimble enough to react to changing market dynamics.