Successful CIOs need to drive transformational change and ensure technology is creating business value.

In this episode of Reinventing Banking, host Kiah Lau Haslett and guest Peter Davey, a venture partner at community bank consortium Alloy Labs, talk about the challenges and opportunities of instant payments.

FedNow is a chance for banks to revisit their technology around payments and fraud.

Bank Director’s 2023 Technology Survey examines the competitive landscape, bank leaders’ experiences with emerging technology and obstacles to adoption, and budgets and staffing.

Profitability models can help banks identify when and where higher deposit pricing will pay off for their institutions.

The corporate vice president of U.S. financial services at Microsoft Corp. shares insights on how banks can transform their services through artificial intelligence, digital offerings that drive scale and efficiency, and partnership.

By embracing back-of-house automation, banks can minimize risks, achieve operational efficiency and enhance customer experience while scaling loan operations.

Fintech founders say they’re now concentrating on profitability.

Depositors can move money faster than ever before, so bank leaders should consider creative strategies for holding onto significant clients.

The cost of banks not moving toward operational excellence could be a loss of market share, more customer churn and a higher rate of staff attrition.