Customers already live in an instant world. They expect their financial institution to operate in one too.

Bank Director’s 2026 Technology Survey shows less than a third of banks are using agentic artificial intelligence tools. But experts say there’s still time to do it right.

Financial institutions can capture a greater share of payment flows and strengthen their strategic payments partnerships with commercial customers.

Industry leaders are looking beyond payments to see how blockchain technology can offer an entire range of consumer and commercial banking solutions.

Financial institutions should be asking if they have an operating model capable of turning artificial intelligence insights and data into focused, repeatable action.

The bank’s president used off-the-shelf artificial intelligence tools to replace a system overly reliant on text documents, spreadsheets and email.

Agentic artificial intelligence can help financial institutions reduce manual coordination and speed up work across teams and systems.

Customizable and inexpensive to run, these artificial intelligence models can help financial institutions save money — but not without risk and uncertainty.

When looking for a solution to generate commercial loan documents, buy a process that scales with your lending portfolio and keeps pace with a digital-first borrower.

A new federal rule expected to be finalized next month will add yet another requirement for financial institutions already dealing with duplicative reporting.