Community banks have a renewed focus on investing in capabilities that support small business customers, according to this podcast exclusive preview of Bank Director’s 2023 Technology Survey.

Banks should keep in mind five key points from regulators when it comes to third-party risk management.

Bankers need to know what to ask to get a solution that meets their institution’s needs and addresses their deeper concerns.

FDIC’s watchdog worries the outdated IT exam could miss risk at banks.

The corporate vice president of U.S. financial services at Microsoft Corp. shares insights on how banks can transform their services through artificial intelligence, digital offerings that drive scale and efficiency, and partnership.

Community financial institutions can strengthen customer relationships by partnering with fintechs.

Banks that embrace AI technology to increase their data efficiency can tailor their customer experiences while bolstering their growth strategies.

Growth-oriented banks that truly understand their risks can avoid unacceptable risks and make opportunistic and strategic decisions.

Institutions must update their internal policies and processes to address new and emerging risks in order to effectively and responsibly deploy AI.

Technology that streamlines documentation reduces the maintenance costs associated with compliance and leverage a self-service model.