Resisting intuitive technology and tools means banks risk disengaging their employees.
Engagement platforms that don’t provide quality digital experiences can not only fail in their objectives, they can also threaten a bank’s growth.
Acquisitions or partnerships provide a cost-effective, next-best solution for banks that may lack the internal resources or funding to develop cutting-edge technologies of their own.
Google’s Vice President of Financial Services Yolande Piazza discusses how fintechs could get back to the business of actual disruption.
Fifth Third Bancorp has about a dozen partnerships with fintechs at any given time, and the bank has a few rules that help it avoid missteps in choosing which ones to pursue.