Some financial institutions are beginning to address hidden technology costs to improve efficiency.

Running pilot projects and experiments, and then measuring and sharing those lessons, has helped East Lansing, Michigan-based Michigan State University Financial Credit Union innovate, says Chief Innovation Officer Ben Maxim.

A few banks are using sidecar cores to experiment with alternatives and improve their capabilities.

Banks must prioritize five fundamental characteristics in their digital onboarding process to truly excel with customers.

Digital tools allow banks to move quickly and gather relationship deposits in a high-interest rate environment.

There are three steps community banks can follow to drive efficiencies in their small and medium business lending processes.

Community banks have a renewed focus on investing in capabilities that support small business customers, according to this podcast exclusive preview of Bank Director’s 2023 Technology Survey.

Bankers need to know what to ask to get a solution that meets their institution’s needs and addresses their deeper concerns.

Growth-oriented banks that truly understand their risks can avoid unacceptable risks and make opportunistic and strategic decisions.

Banks can leverage automation to enhance the customer experience and shift staff to higher growth opportunities.