There are ways to make the mobile banking app, an essential component to any institution’s digital strategy, feel natural for customers to use.

Kyall Mai, chief innovation officer at Esquire Bank, joins Reinventing Banking to share how the bank’s year-long AI experiment has gone and why the marketing team is the perfect test case to use artificial intelligence in a financial institution.

“Know Your Business” isn’t just a compliance obligation, it’s a competitive advantage.

Financial institutions can’t afford to overlook the strategic connection between payment operations and deposit retention.

The pressure to comply with data retention and consumer privacy laws complicates banks’ ability to hold the right data for the right amount of time.