Focusing on their institution’s competitive advantage can help executives decide when to customize tech or just configure it.

There are six key areas financial institutions should consider when searching for the right data analytics partner.

When it comes to overseeing technology budgets and strategy in the year ahead, banks and credit union executives can look to IT steering committees, technology bloat and artificial intelligence for change.

Banks can quickly improve the customer journey by removing friction and creating consistency across service channels.

Focusing on niche markets and strategically implementing technology can help financial institutions build stronger client relationships.

Financial institution executives are under pressure to manage the growing technology budget in a way that furthers their institution’s strategy and produces results.

In a hotly contested banking market, developing the right software strategy can give institutions the upper hand.

Measuring return on investment can help financial institutions monitor whether pricey technology is fulfilling its purpose — but in a recent survey, many report not doing it.

John Pitts, global head of policy at Plaid, joins Reinventing Banking to share how open banking standards can help small financial institutions become more central to their customers’ lives.

Bank Director’s 2024 Technology Survey gauges how bank leaders are thinking about strategy and resources, emerging technologies and fraud.