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Getting Vendor Partnerships Right

February 24, 2026

By Andrew Fix

Most banks manage hundreds of vendor relationships, and choosing the wrong partner for a critical service can mean a cascade of problems, from system outages to compliance risks to reputational damage. But banks can minimize the risk of a bad partnership by following some basic steps in the due diligence process, says Andrew Fix, head of partnerships with HC3. He discusses what to look for in a potential partner and how to salvage a vendor relationship that may be on the rocks.

Topics discussed include: 

  • The Due Diligence Process
  • Green Flags in a Vendor
  • Repairing a Weak Relationship

Andrew Fix brings a strong background in financial technology and a proven ability to build meaningful partnerships within the banking industry. He began his journey with HC3 in a direct sales role, where he helped community banks enhance their customer communication strategies. His success in the field led to a transition into HC3’s strategic partnerships, where he expanded the company’s presence by developing collaborative relationships with core providers, online banking platforms, and technology partners. Andrew now serves as HC3’s Director of Business Development, leading initiatives that strengthen industry connections and create new avenues for growth.

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