Artificial intelligence offers banks numerous opportunities to streamline processes, improve the customer experience, and ultimately create and maintain shareholder value. One practical application of AI is quicker delivery of financial advice in the moment a customer needs it, says Danielle Pearson, senior business value consultant with nCino. While AI delivers value in a faster time frame, banks should also account for costs, including licensing expenses and investments in change management.
Topics include:
• Data Maintenance
• Employee Training
• Market Expectations
Previous