Delivering a Customer Experience That Thrives Under Pressure

Customer expectations demand that their institution supports them whenever and wherever they need it. This is challenging enough in normal times, but how do you still provide an optimal customer experience where there is pressure? This webinar explores how BMO has removed the friction of customer communication to create a vastly improved digital experience. But this experience was put to the test when BMO acquired Bank of the West last year and those customers had to undergo a digital banking conversion. This webinar is brought to you by: Agent IQ.

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