Know Your Customer is a critical component of compliance, but banks risk losing a potential customer if processes become too slow or cumbersome. Artificial intelligence technologies can help banks improve the experience while also complying more efficiently with Know Your Customer rules, says Kelsey Bakken, director of product management with nCino. AI can streamline manual processes, for example, or put together credit summaries for bankers. To make it work, however, bank leaders need to ensure they have the right infrastructure in place.
Topics discussed include:
• Curtailing Customer Dropoff
• Constructing Data Architecture
• Investing in Cloud Infrastructure
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