Banks can add value to monthly account statements, even in a digital-first environment.
Turmoil for banks could affect their tech priorities, with risk and compliance at the forefront.
Derik Sutton of Autobooks explains how banks can get back in touch with the needs of their small business customers.
To drive greater revenue via digital channels, bankers could invest in data and platforms that will provide flexibility in the future.
Banks that help small businesses pay and get paid can gain a competitive edge.
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