Community banks can gain an edge among small and midsized business clients by using digital platforms to offer more personalized service.

There are three steps community banks can follow to drive efficiencies in their small and medium business lending processes.

Bank Director’s 2023 Technology Survey examines the competitive landscape, bank leaders’ experiences with emerging technology and obstacles to adoption, and budgets and staffing.

Customer expectations are increasingly shaped by tech firms like Apple and Uber, making it imperative that banks improve the digital experience.

Profitability models can help banks identify when and where higher deposit pricing will pay off for their institutions.