Banks that provide meaningful advice, credible expertise and trusted relationships in life’s critical moments can build lasting loyalty with Gen Z.

Agentic artificial intelligence is emerging as a strategic lever, automating the high-volume workflows that drain operations teams and limit growth.

Community financial institutions can use digital tools to stem the loss of deposits as money moves from baby boomers to millennials and Gen Z over the next 20 years.

In a recent FinXTech webinar, experts broke down what these digital assets are, and how they can help keep deposits in the traditional banking system.

Many banks and credit unions opting to use Microsoft’s generative AI tool are seeing productivity gains, but experts say they can go further.